Terms and Conditions of Sale
All Goods and services are subject to the following conditions and no other conditions shall apply unless agreed in writing prior to acceptance of order.
Prices
All prices quoted are exclusive of taxes, we reserve the right to change prices without prior notice and to correct omissions and errors in the catalogue.
Payments of Accounts
Payments will be due 25 days from the date of invoice.
Shipping
All orders are subject to shipping and handling charges. $10.00 in Ontario and $12.00 in other Provinces. Heavy items will be charged extra.
Overdue Accounts
We reserve the right to charge 1.5% interest per month on all overdue invoices. Orders received from a customer whose account is overdue will not be processed until the account is settled in full. Customers who have hand an account more than 60 days overdue will be sent a Pro-forma Invoice which must be settled before goods are dispatched. Over due accounts passes to Debt Collecting Agency will incur all collection costs.
Claims
Customer claims for shortages or breakage must be made within 3 working days of receipt of goods.
Returns
All goods must be by prior arrangements and must be accompanied by relevant invoice number and a Returns number issued by CPC. Credit note cannot be issued if this information is not supplied. Return goods to be sent Parcel Post C.O.D will not be accepted. Returned goods must be in unused re-saleable condition.
Special Orders
All non-inventory items and special orders will be sold on a non-returnable basis, subject to freight charges.
Repairs
All repairs are subject to shipping and handling charges in addition to the cost of repair.
